Frequently asked questions — Establishments
Find answers to the most common questions about integrating and using DreamPay.
Do I need a Brazilian bank account to use DreamPay?
No. DreamPay handles all the financial infrastructure in Brazil. You receive payments directly in your overseas bank account, in your local currency.
How long does integration take?
It depends on the solution chosen. DreamLink (payment links) can be set up in under an hour. DreamAPI integration typically takes 1 to 5 development days, depending on the complexity of your system.
What are DreamPay's fees?
Our fees are based on transaction volume. Contact us for a customized proposal. We do not charge setup fees or fixed monthly fees.
How many installments can customers choose?
You define the maximum number of installments allowed, up to 12. The customer chooses between 1 and your configured maximum. The establishment always receives the full amount, regardless of the installment option chosen by the customer.
How does settlement work? How often do I receive?
Settlement is processed automatically according to the agreed schedule (typically D+2 to D+5 after payment confirmation). Amounts are transferred to your registered bank account in your local currency.
What currencies does DreamPay support?
Brazilian consumers always pay in BRL. DreamPay supports settlement in the major markets: EUR, USD, GBP, and others. Contact us to confirm support for your currency.
Is DreamPay regulated?
Yes. DreamPay operates under authorization from the Central Bank of Brazil and complies with all applicable regulations, including PCI DSS certification and LGPD compliance.
Can I use DreamPay for physical and digital products?
Yes. DreamPay supports physical products, digital services, subscriptions, and reservations. Consult us about your specific use case.
Still have questions?
Our team is available to answer all your questions about integrating DreamPay into your business.